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Frequently Asked Questions

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Scan the QR code on the gimbal body or the product box to download the app for your model (App Store on iOS, Google Play on Android). If the code won't scan, search the model name in your app store. Supported: Smart S / X / XE / X Pro / X2 / X3 series.

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FAQ User Manual Tutorials

100%

(160)

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It’s great!

It works pretty good!! Where can I buy the gimbal joystick by it self?? Does anybody know??

Easy to use

Easy to use and put my phone on. Loved the different rotation it has. Came with all the parts. Everything was great

SURPRISED AT THE QUALITY AND FEATURES - BOTH APPLE AND ANDROID

SURPRISED AT THE QUALITY AND FEATURESGimble feature works good and it is not to heavy for hiking
good kit recommend

Tons of features and works great!

It took me a while of playing with it to get the hang of all the features. I love the fact that you can extend it also. My iPhone 16 Pro fit fine without me needing to remove the phone case. The gimbal feels very sturdy. I had my son help me figure out all of the features. It took us watching the video on the listing page to figure out most of them because the instructions are a little confusing.
You can switch between portrait and landscape modes by double-clicking the shutter button. If you double-click the scroll wheel, it will take a panoramic shot. With the app, you can use the tracking feature. You can choose between face tracking, body tracking, object tracking, and even use another apps tracking feature. The tracking feature worked great! We took a video walking around the room, and it was very smooth. Speaking of the app, it also worked great, and it was a breeze to connect and get started once I had it downloaded.

The only feature that didn‘t work as well as I would've liked was the gesture control. It didn't always recognize the gestures. That's not a big deal, though, because I didn't plan on utilizing that very often anyway.

Overall, for the price, this is a feature-packed gimbal stabilizer. A great intro gimbal for anyone getting into videography or vlogging.

Great value for the price

Ok. It’s not the most well- known brand but it is of high quality, including the user guides and tutorial videos. I am pleasantly surprised. It can zoom in but it can’t zoom out beyond 1x. The face tracking works but it can’t continue to follow if you turn or hide your face. However, it is very usable for non-professional needs.

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